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Saturday, November 7, 2009

When I receive an email with photos attached, once I download the jpeg file and click on open it does not open

Photos that are received in as an attachment can't be opened, when I down load the jpeg file and click on open, the screen just flashes but the file does not open.

When I receive an email with photos attached, once I download the jpeg file and click on open it does not open
I'm not so sure what the flashing screen is all about but when you first click "download" and the screen pops up that asks you if you want to "open" or "save", click "save" instead of open...then save it to "my pictures" or whatever folder you want to save it to. Then open the program you use to view/edit pictures and go to file%26gt;open%26gt;C:%26gt;quickenw%26gt;my documents%26gt;my pictures(or whatever folder you saved it to)%26gt; and click whatever file you named the picture and it should pop right up. Hopefully this helps.
Reply:Attachment may be corrupted.
Reply:There are many possible reasons. Let's say you download


PICTURE.JPG, and save it in MY DOCUMENTS. Later, you click


on the file PICTURE.JPG...


You say the screen flashes... I do not know what operating


system you are using, so the methods for helping you


vary a GREAT deal ! If you use Win98, you can try clicking


once on the file name to highlight it. ( It will turn blue ).


then, hold the SHIFT KEY DOWN, and right CLICK on the


blue file name. On the right click pull down list will


be a NEW ITEM, labelled OPEN WITH. Click on this, and


look at the list of programs on your computer that


are listed to automatically run when a files' 3 letter


extension is used. ( BMP, JPG, TIF etc. ) On the list


will be every program in your computer that can run


automatically. There should be something there like


Photoshop, or ACDsee, or something that works with


JPG files.


Note that "WEB " jpgs are just a low quality sub-set of


the entire JPG family, usually in RGB ( Red Green BLue )


encoding ( the three colours of the tiny dots on your


monitor - red green and blue phosphor dots that can make


all the colours of the rainbow - if you look a a white spot,


you will see that it is actually all three dots turned on


full, under a microscope ). The resolution of these "web"


JPGs is usually 72 dots per inch ( which is very crude ).


More professional JPGs use CMYK format, which is the


4 colours used in your printer, Cyan ( blue) Y yellow,


Magenta ( red ) and K for BLACK. These colours work the


opposite to RGB, in that white is all colours absent, and


Black, is all colours added. ( Some printers only have


three colours, red, blue and yellow, and make black


print by dumping all three on top of each other. Some


printers use Black and Blue to produce a dark black, and


some printers use all 4 colours to get a solid black ).


Some JPGs can have 4800 dots in one inch.


If you use default Windows Internet Explorer or some


quick and cheap viewers, such as older " paint" type of


programs, they have no idea how to deal with CMYK


high resolution JPGs.


Ask the person who sent the JPG what program they use


to look at JPGs, and what program they used to "make" the


JPG.


If you have that program on your computer, you can force


windows to open all JPGs with it, ( I use win98 as an


example, since you did not state which operating


system you use), by highlighting, right-clicking, Open


With, and click ALWAYS OPEN WITH.


Installing new software can re-assign three letter


extensions to the new program, which may not be able to


open the files properly...


hope this helps.
Reply:check if the name of the downloaded file had the extension .jpg
Reply:you might need to open it in another program such as microsoft word or in a picture program.
Reply:hang!
Reply:It could be because of lost of data when downloading. Plz, ask the person to resend the attachment.


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