Photos that are received in as an attachment can't be opened, when I down load the jpeg file and click on open, the screen just flashes but the file does not open.
When I receive an email with photos attached, once I download the jpeg file and click on open it does not open
I'm not so sure what the flashing screen is all about but when you first click "download" and the screen pops up that asks you if you want to "open" or "save", click "save" instead of open...then save it to "my pictures" or whatever folder you want to save it to. Then open the program you use to view/edit pictures and go to file%26gt;open%26gt;C:%26gt;quickenw%26gt;my documents%26gt;my pictures(or whatever folder you saved it to)%26gt; and click whatever file you named the picture and it should pop right up. Hopefully this helps.
Reply:Attachment may be corrupted.
Reply:There are many possible reasons. Let's say you download
PICTURE.JPG, and save it in MY DOCUMENTS. Later, you click
on the file PICTURE.JPG...
You say the screen flashes... I do not know what operating
system you are using, so the methods for helping you
vary a GREAT deal ! If you use Win98, you can try clicking
once on the file name to highlight it. ( It will turn blue ).
then, hold the SHIFT KEY DOWN, and right CLICK on the
blue file name. On the right click pull down list will
be a NEW ITEM, labelled OPEN WITH. Click on this, and
look at the list of programs on your computer that
are listed to automatically run when a files' 3 letter
extension is used. ( BMP, JPG, TIF etc. ) On the list
will be every program in your computer that can run
automatically. There should be something there like
Photoshop, or ACDsee, or something that works with
JPG files.
Note that "WEB " jpgs are just a low quality sub-set of
the entire JPG family, usually in RGB ( Red Green BLue )
encoding ( the three colours of the tiny dots on your
monitor - red green and blue phosphor dots that can make
all the colours of the rainbow - if you look a a white spot,
you will see that it is actually all three dots turned on
full, under a microscope ). The resolution of these "web"
JPGs is usually 72 dots per inch ( which is very crude ).
More professional JPGs use CMYK format, which is the
4 colours used in your printer, Cyan ( blue) Y yellow,
Magenta ( red ) and K for BLACK. These colours work the
opposite to RGB, in that white is all colours absent, and
Black, is all colours added. ( Some printers only have
three colours, red, blue and yellow, and make black
print by dumping all three on top of each other. Some
printers use Black and Blue to produce a dark black, and
some printers use all 4 colours to get a solid black ).
Some JPGs can have 4800 dots in one inch.
If you use default Windows Internet Explorer or some
quick and cheap viewers, such as older " paint" type of
programs, they have no idea how to deal with CMYK
high resolution JPGs.
Ask the person who sent the JPG what program they use
to look at JPGs, and what program they used to "make" the
JPG.
If you have that program on your computer, you can force
windows to open all JPGs with it, ( I use win98 as an
example, since you did not state which operating
system you use), by highlighting, right-clicking, Open
With, and click ALWAYS OPEN WITH.
Installing new software can re-assign three letter
extensions to the new program, which may not be able to
open the files properly...
hope this helps.
Reply:check if the name of the downloaded file had the extension .jpg
Reply:you might need to open it in another program such as microsoft word or in a picture program.
Reply:hang!
Reply:It could be because of lost of data when downloading. Plz, ask the person to resend the attachment.
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